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Lime Personal Injury
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Privacy Policy

This policy (together with our Terms of Use and any other documents referred to on it sets out the basis on which any personal data (including where necessary, sensitive personal data) we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Shakespeares Legal LLP of Somerset House, Temple Street, Birmingham, B2 5DJ.

  1. INFORMATION WE MAY COLLECT FROM YOU

    1. We may collect and process the following data about you:
      1. Information that you provide by filling in forms on our site www.limepersonalinjury.co.uk (“site”). This includes information submitted by you about your case, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
      2. If you contact us, we may keep a record of that correspondence.
      3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
      4. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  2. SENSITIVE PERSONAL DATA

    1. "Sensitive personal data" is a particular category of information and is any personal data (as defined by the Act) which concerns racial or ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life, commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings.
    2. Any sensitive personal data which you provide to us will be processed in accordance with this policy and the Act. By providing us with your sensitive personal data you are consenting to such use.
    3. We collect and process sensitive personal data only so far as is necessary to ensure we can provide the service(s) you have requested and/or to give you initial views on your case/claim.
    4. By using this site and by registering your details with us, you consent to us collecting and processing sensitive personal data supplied by you and disclosing this information to our employees, agents and representatives.
  3. IP ADDRESSES

    We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
  4. COOKIES

    1. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site
    2. If you register with us or if you continue to use our site, you agree to our use of cookies.
    3. Please note that our advertisers may also use cookies, over which we have no control.
    4. You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
  5. WHERE WE STORE YOUR PERSONAL DATA

    1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    2. All information you provide to us is stored on our secure servers.
    3. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    4. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  6. USES MADE OF THE INFORMATION

    1. We use information held about you in the following ways:
      1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
      2. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
      3. To carry out our obligations arising from any contracts entered into between you and us.
      4. To allow you to participate in interactive features of our service, when you choose to do so.
      5. To notify you about changes to our service.
    2. We may also use your data, or permit selected third parties to use your data, to provide you with information about services which may be of interest to you and we or they may contact you about these by electronic means, post or telephone.
    3. If you do not want us to use your data in the ways suggested above, please tick the relevant box situated on the form on which we collect your data.
  7. DISCLOSURE OF YOUR INFORMATION

    1. We may disclose your personal information to third parties:
      1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      2. If Shakespeares Legal LLP or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Shakespeares Legal LLP, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  8. YOUR RIGHTS

    1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at help@limepersonalinjury.co.uk.
    2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.
  9. ACCESS TO INFORMATION

    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  10. CHANGES TO OUR PRIVACY POLICY

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
  11. CONTACT

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@limepersonalinjury.co.uk.

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0845 630 8850


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01789 416 470


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enquiries@limepersonalinjury.co.uk

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